We are always looking to improve and innovate the efficiency of how your order arrives to you.
Please rest assured that we will always put your needs first. Our delivery partners will typically adhere to the timescales indicated within your confirmation email.
Ordering at the weekend? Please allow an extra 24 to 48 hours for your personalised item to be despatched whilst our pawsome team rest and recharge. Weekend orders will go into production first thing Monday morning.
We're working at full capacity to ensure that all orders arrive in time for Christmas.
If you feel your order may be impacted by this change, please contact our Customer Care Team who will happily look into any queries for you.
Best Wishes,
The Yappy Pack