Help! I've Got a Technical Issue

  • I'm having trouble signing into my account 😔

    If you receive a message that says your email address or password isn't recognized, then please follow the steps below: Make sure you are using the same email address and password you registered with. If you can't remember your password click on the 'forgotten password' link on the login page. H...
  • Why can't I checkout 🤷🏻‍♀️?

    We're really sorry you're having issues with our website! The most likely cause of this would be that one or more of the fields on the payment page isn't populated properly i.e the phone number entered may be too short. We would suggest checking that all of the fields are filled in correctly an...